Non-Discrimination Notice

Our commitment

Frontline Primary Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. We provide:

• Free aids and services to people with disabilities to communicate effectively with us, including qualified sign language interpreters and written information in accessible electronic formats and large print.
• Free language services to people whose primary language is not English, including qualified interpreters and information written in other languages. See our Language Assistance page for details.

If you need any of these services, please contact us at (918) 455-2416.

How to file a grievance

If you believe Frontline Primary Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator:

Frontline Primary Care — Civil Rights Coordinator
3300 S Aspen Ave, Unit C, Broken Arrow, OK 74012
Phone: (918) 455-2416
Email: info@frontlineprimarycare.us

You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

File with the U.S. Department of Health and Human Services

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at hhs.gov/ocr/office/file/index.html.

See also: Language Assistance, Accessibility Statement.